To meet the needs of residents in affordable housing living with depression, anxiety and loneliness, the Front Porch Center for Innovation and Wellbeing launched the Telewellness Playbook. Live webinars, delivered in English and Cantonese, educated older people on topics such as hoarding, alcohol use disorder, sleep, depression and dementia.
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During the pilot:
- 95% of residents said that the counseling sessions helped them address their emotional concerns
- 71% said that the online counseling experience was just as good as in-person sessions